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We care about you and your health and will do everything we can to ensure your treatment and recovery is successful.

  • Do I need to see my doctor to start physical therapy?
    No, as of July 1, 2013, Kansas law has given the citizens of Kansas the ability to attend physical therapy without a physician referral. This also allows you to more freely choose the clinic of your choice.
  • Do you accept medicaid or medicare?
    We accept medicare. However at this time we do not accept medicaid.
  • What will happen during my first visit?
    Your first visit with us, a therapist will be assigned to you. Your therapist will perform a thorough evaluation to learn your history, primary injury/issue, as well as learn about other associated health issues and test results. Your results will be shared with you, so that you and your therapist can develop a customized treatment plan. This visit typically lasts an hour.
  • What should I bring to my first physical therapy appointment?
    We suggest arriving at least 10 minutes early to complete paperwork. We will need your: 1. Insurance information (i.e., insurance card, workman’s compensation claim information or auto insurance) 2. Valid ID or Driver’s license 3. It is not required, however if available you may want to bring any operative reports, MRI or X-ray results. 4. If you are utilizing any type of brace, splint, or crutches, please bring these objects with you.
  • Can a family member be present during the evaluation and treatment session to listen and to help ask questions?
    Patients are welcome to bring a family member to their sessions if they please. If bringing someone will help ease anxiety or tension and provide more insight to patient history, we encourage it. We do suggest mothers with small children to consider outside childcare. Our office does not provide child care services. For your child’s safety they will need to be supervised by someone other than the patient attending treatment.
  • Will my insurance cover physical therapy?
    Most insurance companies do cover Physical Therapy services. However, the amount and type of coverage varies. Our offices will contact your insurance provider prior to your first appointment to determine your physical therapy coverage. The information we obtain will be shared with you. To guarantee accuracy, we do suggest contacting your insurance provider directly. You may also refer to your benefit handbook to confirm any limitations or out of pocket costs. We accept most private insurances. We do not accept Medicaid.
  • Will I see the same physical therapist on each visit?
    A patient is assigned a Physical Therapist to supervise their care and a Physical Therapist Assistant to assist or work with the PT in carrying out their treatment. This means each patient will have two medical professionals help mold their treatment to their individual needs!
  • Are the treatment rooms private?
    Private rooms are provided at all of our locations. We value our patient’s need for privacy. All of your information is kept private, between you and your therapist.
  • What happens if I need to cancel or change an appointment?
    We understand that circumstances change and you may need to cancel or reschedule your appointments. We respectfully request that you contact us of your cancellation as soon as possible, so that we can provide that time slot to another patient if needed. If there is a pattern of absence without contact (no-show) or repeated cancellations, we will notify your physician. If behavior continues you may be discharged from our care. The decision to dismiss a patient from our care is handled on a case-by-case basis.
  • How should I dress for each visit?
    During physical therapy it is likely that you will be completing various exercises. We suggest athletic wear or loose fitting, comfortable clothing. In order to provide a thorough evaluation, please dress in regards to your injury, i.e. if you are being treated for a shoulder injury try to wear a tank-top, t-shirt or sports bra. If your lower body is being treated, wear shorts or loose athletic pants. We also suggest wearing tennis shoes. What not to wear: dresses, dress shirts, skirts, dress shoes, sandals, jeans, clothing that is difficult to move in.
  • How long does each treatment take?
    Appointments are individually-based on availability, your diagnosis, and what you and your therapist deem necessary for treatment. However, typically expect about 45 minutes to an hour per treatment session.
  • How many visits will I need?
    This will be determined through your examination, severity of injury, past medical history and rate of recovery. Throughout treatment you will be re-evaluated by your physician and physical therapist. You will be provided progress reports and recommendations.
  • Is physical therapy painful?
    The main objective of physical therapy is to reduce pain and provide relief. Some techniques and exercises may cause discomfort and soreness. Anytime you are activating or stretching parts of your body that have been inactive for a while, you will feel discomfort or resistance. You should not feel pain. It is important to understand the difference between pain and exercise-related muscular soreness and discomfort. Muscular soreness is healthy and expected during exercise and activity. Experiencing pain may indicate overexertion or injury. It is important to communicate to your therapist the intensity, frequency and duration of any pain. Your therapist may need to adjust your treatment plan or you may need to be reevaluated by your physician.
  • What type of treatment will I receive?
    This will be determined in your initial evaluation. There are many factors that go into individual treatment plans, such as type of injury, medical history, etc.
  • Do physical therapists give massages?
    Yes, massages may be a part of your treatment. There are a variety of techniques with massage therapy and manual therapy that may help with recovery. Massage is typically used to facilitate venous return from a swollen area, to relax tight muscles, or to relieve pain.
  • What happens if my pain/issues return?
    If your pain returns, you may be experiencing a “flare-up” or potentially re-injured yourself. It could be as simple as modifying your daily activities or exercise routine. Contact our office or your physician to be evaluated, further treatment may be needed.
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